Privacy Policy

Personal Information You Provide

When you fill out our demo request form or contact us, we may collect:

• Company name, full name, and job title
• Email address, phone number, and instant messaging accounts
• Industry and business information (e.g., number of live events per year)
• Country or region of operation
• How you heard about Spot
• Any additional information you choose to provide in open-ended fields

Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Pages visited, time spent, referring URLs, and click behavior
• Cookies and similar tracking technologies

We use the information we collect to:

• Respond to your demo requests and inquiries
• Provide, operate, and improve our services
• Send you relevant communications about our products (with your consent)
• Analyze Site usage and optimize user experience
• Comply with legal obligations and enforce our agreements

We may share your information with the following categories of third-party service providers:

• Analytics — Google Analytics (GA4) to understand Site usage
• Advertising — Meta Pixel for ad measurement and remarketing
• Email — Brevo (formerly Sendinblue) for email communications
• Database — Supabase for secure data storage
• CRM — Notion for internal lead management
• Notifications — Slack for internal team notifications

These providers process data on our behalf and are contractually obligated to protect your information. We do not sell your personal data to third parties.

We use cookies and similar technologies to collect usage data and improve your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

Types of cookies we use:

• Essential cookies — Required for basic Site functionality
• Analytics cookies — Help us understand how visitors interact with the Site
• Marketing cookies — Used to deliver relevant advertisements

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Data portability

To exercise any of these rights, please contact us at the address below.

Your information may be transferred to and processed in countries other than your country of residence, including Taiwan and other locations where our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us: